Call Center Agent

Elevatione Time Stops Ph Inc

1.3-1.6Kد.إ[شهريًا]
في الموقع - ماكاتي<1 سنة خبرةمدرسة ثانوية/عليادوام كامل
مشاركة

وصف الوظيفة

الوصف

  • Handle inbound and outbound customer calls, addressing inquiries, complaints, or requests.
  • Provide accurate information about products, services, or policies.
  • Resolve customer issues efficiently and escalate complex cases to supervisors.
  • Document call details and customer interactions in the system.
  • Maintain a high level of professionalism and customer service.
  • Follow company scripts, guidelines, and protocols during calls.
  • Meet performance targets such as call handling time, customer satisfaction, and issue resolution.
  • Offer product recommendations or upsell services when appropriate.

المتطلبات

  • At least a high school graduate.
  • With experience in customer service specifically bookings and/or appointments.
  • With experience in handling outbound and/or inbound calls.
  • Skilled in upselling.
  • Proficient in CRM software and appointment scheduling system.


خدمة العملاءالجدولةفريق العملأخلاق عمل قويةمركز الاتصالدعم المكتب الخلفياللغة الإنجليزيةالمبيعاتالقدرة على استخدام الحاسب
Preview

Elevatione Time Stops PH Inc.

HR OfficerElevatione Time Stops Ph Inc

أكثر من عشرة ردود اليوم

موقع العمل

Centuria Medical Makati. Brgy, Century City Kalayaan Ave, cor Salamanca, Makati City, Metro Manila, Philippines

نشر بتاريخ 21 June 2025

استكشاف وظائف مماثلة

عرض المزيد من الوظائف المشابهة

Elevatione Time Stops Ph Inc

51-100 موظف

التسوق والبيع بالتجزئة

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