The RMA (Return Merchandise Authorization) Coordinator is responsible for handling returned items from customers or branches due to defects, wrong delivery, or damage. This person ensures all returns are properly recorded, inspected, and processed for repair, replacement, or refund.

• Receive and inspect returned products
• Check and record the reason for return (defective, wrong item, etc.)
• Coordinate with suppliers or technicians for repairs or replacements
• Prepare and process return forms or reports
• Update records in the system
• Organize and store returned items properly

• Basic computer knowledge (MS Excel, Word, or similar tools)
• Good attention to detail
• Able to communicate clearly and professionally
• Organized and reliable
• College Level/Undergraduate