Key Responsibilities:

• Handle new account acquisition and promote services and offerings.
• Assist with order inquiries and ensure smooth order processing.
• Manage billing services, including credit adjustments, disputes, and payments.
• Provide timely resolution for complaints and general customer service inquiries.
• Support account upgrades and downgrades.
• Ensure customer satisfaction through clear communication and issue resolution.
• Drive revenue by upselling or cross-selling relevant products.

 You’re the perfect fit if …

• You’re 18 years old and above 
• At least a Senior High school or Highschool Graduate
• Has at least 6 months International Call center experience for SHS/HS Graduates, no experience required for those who completed 2nd Year in College and above
• Willing to work on-site 
• With excellent oral and written communication skills 
• Can educate customers on inquiries and other product information 
• Able to handle issues and complaints in a professional manner