Online Customer Service Representative

Sutherland Philippines

976-1.3Kد.إ[شهريًا]
في الموقع - تارلاك<1 سنة خبرةمدرسة ثانوية/عليادوام كامل
مشاركة

وصف الوظيفة

الوصف

As a Customer Service Associate for our Online Shopping & E-Commerce account in Tarlac, and you'll be handling problems with orders, tracking down missing items, and resolving return or refund issues. Your quick thinking and customer-first approach will ensure that every shopper receives the support they need, exactly when they need it.


What you’ll bring to the table:

  • Assist customers in setting up and troubleshooting their devices
  • Address customer queries via phone, email, and web chat using the business services system
  • Identify customer needs, clarify technical information, research issues, and provide solutions
  • Maintain expertise in products, services, wireless mesh networking solutions, soft skills, and email etiquette when responding to customer requests on the website

المتطلبات

You’re the perfect fit if you have:

  • Finished at least 2 years in college (or High School Graduate + relevant work experience)
  • Excellent English written and verbal communication skills
  • Working knowledge of computers
  • Good customer service and problem-solving skills


The good stuff coming your way:

At Sutherland, you’re a big deal. That’s why from day one, you’ll enjoy perks and benefits designed to help you grow, achieve more, and build the career you deserve.

  • Paid training
  • Paid time off
  • Vision, dental, and health benefits
  • HMO + FREE Dependent (including same-sex partner)
  • Flexible scheduling based on program needs
  • Performance incentives on selected programs
  • World-class virtual support
  • Career development & advancement opportunities


اللغة الإنجليزيةخدمة العملاءحل المشكلاتMS Office SkillsBasic Computer Skills
Preview

Irene Nuguid

LeadSutherland Philippines

أكثر من عشرة ردود اليوم

موقع العمل

IT Park II, Sutherland Tarlac, Ninoy Aquino Monument, IT Park II, Highway Tibag Barangay Rd, Tarlac City, 2300 Tarlac, Philippines

نشر بتاريخ 21 May 2025

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