• As a Telesales Agent at Natural Herbal Corporation, you will play a crucial role in promoting and selling our products to customers through telephone interactions. Your responsibilities will include:
• Initiating calls to customers to introduce and educate them about our products.
• Consulting with customers to understand their needs and preferences and persuading them to make a purchase based on their requirements.
• Efficiently managing and organizing customer information in our company system.
• Providing personalized support and offering preferential programs to retain and enhance customer loyalty.
• Achieving and exceeding key performance indicators (KPIs) set by the company.

Necessary Skills:

• Clear and articulate voice, fluency in both Tagalog and English, with excellent communication skills.
• Strong sales abilities, including the capability to close sales successfully.
• Ability to handle objections and rejections professionally.
• Understanding of customer psychology to tailor recommendations and advice effectively.
• Demonstrated ability to work both independently and collaboratively in a team environment.

Attitude and Qualities:

• Honest and ethical approach to sales.
• Enthusiastic and passionate about achieving sales targets and generating income.
• Persistent and committed to continuous learning and improvement.
• Enjoyment of consulting and sales-related work.

Education and Experience:

• Minimum education of Senior High School graduates or 2-year college undergraduates.
• At least 1 year of sales experience, regardless of industry background (e.g., dietary supplements, insurance, travel, real estate, beauty and cosmetics, online business).
• OR minimum of 6mos experience with any Telesales, BPO or Collection roles is also acceptable.
• Previous experience in BPO or Telesales is advantageous but not mandatory.
• Proficiency in English and Tagalog is required; familiarity with Visayan languages is a plus.
• Can navigate using Google Maps or Waze
• Typing speed of 30-35 words per minute with 95-98% accuracy.