Amazon Marketplace Specialist

Aux

Negotiable

Hybrid - Makati1-3 Yrs ExpDiplomaFull-time

Description

We're looking for a detail-oriented and reliable Amazon Marketplace Specialist to support the day-to-day operations of our Amazon storefront. You'll play a critical role in keeping listings accurate, responding to customers quickly, supporting fulfillment and promotions, and helping keep the store optimized and well-maintained.

This is an excellent opportunity for someone who's eager to grow in the e-commerce space and gain hands-on experience with Amazon Seller Central.

Estimated Salary: The salary for this position has not been finalized yet. Please indicate your expected salary based on your experience in the application form, and we will consider it in our discussions.

Responsibilities:

Amazon Listing & Store Support

Upload, format, and edit product listings in Amazon Seller Central
Maintain A+ Content pages and support Brand Store updates
Follow content formatting guidelines for titles, bullet points, and product descriptions

Inventory & Order Management

Monitor FBA inventory levels and flag low-stock items
Assist with creating inbound shipping plans and tracking shipments
Coordinate basic logistics with fulfillment and warehouse partners

Customer Support Ownership

Respond to customer messages, reviews, and questions within 24 hours
Resolve order issues, refunds, and replacements professionally
Track and report recurring issues to the broader team
Maintain a friendly, brand-aligned voice in all communication

Reporting & Analysis

Pull weekly and monthly sales and performance reports
Track reviews, ratings, and returns
Update keyword and ad performance trackers (training provided)

Promotions & Campaign Support

Assist with uploading deals, coupons, and Lightning Deals
Support the ad/marketing team with campaign uploads and asset coordination

Requirements

1-2 years of experience in e-commerce, preferably with Amazon Seller Central
Excellent English communication and writing skills
Highly organized and comfortable with repetitive, detail-focused tasks
Customer support or client-facing experience a plus
Proficiency in Google Sheets/Excel
Fast and reliable internet connection

Benefits

Food Allowance
Government Benefits
13th Month pay
Work Equipment
Night Differential if applicable (10% of hourly rate)
20 Leaves (after 6 months)
Holiday pay (200% on Regular holidays; 130% on Special holidays)
Overtime pay (max of 10.25 hrs/day)
Referral bonus (P10,000 if referral passed and stayed with the company for 3 months)
HMO (after 6 months)

Requirements

Please refer to job description.

Marketplace ManagementData AnalysisSEO OptimizationProduct ListingInventory ManagementCustomer EngagementSales StrategyMarketing AnalyticsCompetitor Research