Join Marcura as Billing and Collections Coordinator – A Remote-First Opportunity with Flexible Work Culture

About Us

Marcura was founded 23 years ago by two visionary entrepreneurs. Our mission has always been to revolutionize digital processes within the global shipping industry. We achieve this by putting our customers first and creating innovative solutions that make a real-world impact. Our team is diverse, dynamic, and dedicated to driving forward a more efficient, tech-enabled future in maritime.

With over 650 customers across 53 countries, an energetic team of 980+ members worldwide, and ambitious growth targets for 2025, we’re poised for continued success. Now, we’re looking for talented individuals who are as committed to excellence as we are to join us in this exciting journey.

About the Role: Billing and Collections Coordinator

Your Day-to-Day Will Involve:

• Support the Billing and Collection Team to ensure accurate and timely invoices and efficient collections. Responsible for updating / improving the internal processes to make it more efficient and resulting in a better /smoother transition from sales to billing/payment to activation of the product.
• Handle transaction fee related invoicing (Credits/PO Packs/Special accounts) and Collections
• Ensure that deactivation of accounts is properly done, cancelling the unpaid or sending the final collection bill.
• Assist Team Lead in coordinating process improvement/review related tasks
• Handles credit disputes, communicate with clients regarding the discrepancies and make necessary adjustment if needed in accordance with dispute policy
• Shadow billing of complex accounts
• Assist the team with audit procedures or any report requirement from the Group
• Contract Management Process POC

Qualifications We’re Looking For:

• Must be a graduate of Finance, Accounting or business-related degree
• Proficiency in English as medium of communication is required as the role may require coordination with customers and employees outside PH.
• Knowledgeable in the use of Microsoft Office apps, especially Excel.
• Can adapt quickly with the use of Accounting System and CRM, particularly Salesforce.
• Applicants should have a minimum of 2 year experience in the same or related capacity.
• 1 year Experience in working with similar industry (e-commerce) is preferred
• Strong knowledge of billing software and financial systems (Salesforce, MS Excel, etc.)
• Proven experience in billing, collections, or financial management.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong analytical and problem-solving skills.
• Ability to work under pressure, meet deadlines, and adapt to changing priorities.

Why Marcura? Here’s What We Offer:

• Competitive Salary and Bonus: We reward your expertise and contributions.
• Flexible, Remote-First Culture: Work remotely with occasional in-office events and project days to foster collaboration and team spirit.
• Inclusive Onboarding Experience: Our onboarding program is designed to set you up for success right from day one.
• Marcura Wellness Zone: We value your work-life balance and well-being.
• Global Opportunities: Be part of an ambitious, expanding company with a local touch.
• Monthly Performance Support: Our modern performance management framework empowers you to reach your full potential.
• Diverse, Supportive Work Culture: We’re committed to inclusion, diversity, and a sense of belonging for all team members.

Our Vision and Values

Marcura’s innovative products continue to shape the maritime industry, enhancing productivity and creating a positive, lasting impact. By automating repetitive tasks, we empower maritime professionals to focus on more strategic, rewarding work. We’re proud of our progress in diversity, particularly in increasing gender representation in a traditionally male-dominated industry. At Marcura, we believe in hiring exceptional people and fostering a workplace where everyone can thrive.

Ready to make a difference in a rapidly growing, global tech company? Apply today and let’s chart the course forward, together.

For more information about our journey and mission, visit our website and LinkedIn pages.

Please refer to job description.