Call Center Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Description
- Provide exceptional customer service via phone, email, and chat
- Assist customers with inquiries, complaints, and product information
- Resolve issues efficiently while maintaining a positive environment
- Document interactions and feedback in the CRM system
- Collaborate with team members to enhance service strategies
- Meet daily performance metrics and KPIs
Requirements
- Educational Qualifications: Bachelor's degree in a relevant field.
- Experience Level: 1-3 years of experience in customer service or call center roles.
- Skills and Competencies: Strong customer service skills, problem-solving abilities, and teamwork orientation.
- Working Conditions: Fast-paced call center environment.
- Qualities and Traits: Excellent communication, patience, and a positive attitude.
Shayne Villaroman
HR ManagerMetacom Business Process Outsourcing Solution Inc.
Reply Today 4 Times
Working Location
3-5, Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig City, 1634 Metro Manila, Philippines
Posted on 17 June 2025
Explore similar jobs
View more similar jobsCall Center Representative
Metacom Business Process Outsourcing Solution Inc.2-2.6Kد.إ[Monthly]
On-site - Taguig1-3 Yrs ExpBachelorFull-time
Brian Lamban CSSWBHR Manager
Senior Client Services Desk (Financial Voice Account)
Synlink Recruitment Outsourcing Co. Inc.2-2.6Kد.إ[Monthly]
On-site - Taguig1-3 Yrs ExpEdu not requiredFull-time
Faisah MatomadiRecruitment Associate
Call Center Representative
We Search @ Searchers & Staffers Corp.1.3-1.6Kد.إ[Monthly]
On-site - Taguig<1 Yr ExpDiplomaFull-time
Mich AstronomoRecruitment Specialist
Call Center Representative
Best Reliable Resources980-1.3Kد.إ[Monthly]
On-site - Taguig<1 Yr ExpBachelorFull-time
Ruth Ann NiteExecutive Assistant
Call Center Representative-Mass Hiring
Staffing co.980-1.3Kد.إ[Monthly]
On-site - TaguigNo Exp RequiredHigh/Senior High SchoolFull-time
Jayvee MercadoHR Manager
Metacom Business Process Outsourcing Solution Inc.
Unfinanced / Angel
501-1000 Employees
BPO & Call Center
View jobs hiring
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.
