Customer Relations Service Representative | Estancia

The SM Store

Negotiable
On-site - Pasay1-3 Yrs ExpEdu not requiredFull-time
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Job Description

Description

Responsible in overseeing the CRS operation of the store and provide administrative support to the department as directed by her/ his immediate superior

Responsibilities:

  • Ensure strict implementation of all company regulations and directions coming from the CRS Division

  • Respond to incidents and execute emergency programs in the branch

  • Assist in the conduct of an investigation

  • Comply with the prescribed handling and reporting of Items Left by Customers / Employees in the store

Qualifications:

  • Graduate of any Bachelor's Degree

  • Preferably At least with 1 year of work experience in any field

Requirements

Please refer to job description.

Communication SkillsProblem SolvingActive ListeningEmpathyCustomer EngagementTime ManagementMultitaskingAdaptabilityConflict ResolutionProduct Knowledge
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Boss

HR ManagerThe SM Store

Working Location

SM Retail Headquarters, J.W. Diokno Boulevard corner Bayshore Avenue, MOA Complex, Pasay City, Metro Manila, Philippines

Posted on 28 May 2025

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