Customer Service Representative
Tamaraw Logistics Express Corporation
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Description
- Assist customers with inquiries, resolve issues, and provide product information.
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer issues efficiently and effectively.
- Maintain a positive, empathetic, and professional attitude.
- Document interactions in the customer management system.
- Collaborate with team members to improve processes.
- Meet or exceed performance metrics and targets.
Requirements
- Educational Qualifications: Bachelor’s degree in any field.
- Experience Level: Less than 1 year of experience in customer service preferred.
- Skills and Competencies: Strong proficiency in the English language, excellent communication and interpersonal skills.
- Working Conditions: Office environment with potential for remote work; may involve flexible hours.
- Qualities and Traits: Patience, empathy, problem-solving skills, and a positive attitude.
Danrik Dio Vigo
Operation SupervisorTamaraw Logistics Express Corporation
Active today
Working Location
Tamaraw Logistics Express Corp.
Posted on 15 May 2025
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