Customer Service Representative

Asia Peopleworks Inc.

988-1.3Kد.إ[Monthly]
On-site - PasayNo Exp RequiredBachelorFull-time
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Job Description

Benefits

  • Government Mandated Benefits

    Pag-Ibig Fund, Philhealth, SSS/GSIS

Description

  • Efficient Call Handling
  • Properly log calls in the Call Log System
  • Coordination with other Business Units and branches
  • Prepares and submits daily, weekly, and monthly reports
  • Provides adequate information per unit
  • Handles customer complaints and provides possible resolution whenever necessary 
  • Handle escalated customer complaints and complex issues that require in-depth problem solving 
  • Facilitates bookings request and cancellations 
  • Manage walk-in customers and can duty at Pier site or branches 
  • Handles and answers emails and social media 

Requirements

  • Must be 4 year college graduate
  • Preferably fresh graduates who can start ASAP
  • Good communication skills
  • With positive attitude
  • Willing to work on weekends and can render OT
  • Residing nearby the work locations
Customer ServiceTechnical SkillsCall CentreEnglish Language
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Ronald Navarra

Recruitment AssociateAsia Peopleworks Inc.

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Working Location

DoubleDragon Plaza at DD Meridian Park. 24 Diosdado Macapagal Blvd, Pasay, Metro Manila, Philippines

Posted on 15 May 2025

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Asia Peopleworks Inc.

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51-100 Employees

Human Resources & Recruitment

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