Customer Service Representative

Metacom Careers

1.6-3.3Kد.إ[Monthly]
On-site - Taguig<1 Yr ExpMasterFull-time
Share

Job Description

Benefits

  • Allowances

    Meal Allowance

  • Employee Recognition and Rewards

    Holiday Gifts, Incentives

  • Insurance Health & Wellness

    Disability Insurance, Life Insurance, Mental Insurance, HMO

  • Others

    Office Parties

  • Perks Benefits

    Annual Company Trip

  • Time Off & Leave

    Birthday Leave, Compassionate Leave, Family Medical Leave

Read More

Description

  • Provide exceptional customer service via phone, email, and chat.
  • Resolve customer inquiries and complaints promptly and effectively.
  • Maintain detailed records of customer interactions and transactions.
  • Collaborate with team members to enhance service quality.
  • Engage in continuous training to stay updated on product knowledge.

Requirements

  • Educational Qualifications: Master’s degree required.
  • Experience Level: Less than 1 year of experience preferred.
  • Skills and Competencies: Proficiency in English, customer service expertise, scheduling abilities, strong problem-solving skills, teamwork orientation, familiarity with Adobe Suite and TikTok, robust work ethic, account management experience, and knowledge of Salesforce.
  • Working Conditions: Fast-paced environment, primarily office-based with potential for remote work.
  • Qualities and Traits: Strong communication skills, adaptable, detail-oriented, and customer-focused mindset.
English LanguageCustomer ServiceSchedulingProblem SolvingTeam PlayerAdobe SuiteTikTokStrong Work EthicAccount ManagementSalesforce
Preview

Brenny Lamban

HR ManagerMetacom Careers

High response rate

Working Location

Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig, 1634 Metro Manila, Philippines

Posted on 05 June 2025

Explore similar jobs

View more similar jobs

Metacom Careers

Unfinanced / Angel

101-500 Employees

BPO & Call Center

View jobs hiring

Report this job

Bossjob Safety Reminder

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately

  • withholds your ID,
  • requires you to provide a guarantee or collects property,
  • forces you to invest or raise funds,
  • collects illicit benefits,
  • or other illegal situations.