Customer Service Representative
Metacom Business Process Outsourcing
Job Description
Description
- Provide exceptional customer support via phone, email, and chat.
- Assist customers with inquiries, complaints, and product information.
- Maintain a positive, empathetic attitude toward customers.
- Resolve issues promptly and efficiently.
- Document interactions and feedback for continuous improvement.
- Collaborate with team members to enhance the customer experience.
Requirements
- Educational Qualifications: Bachelor’s degree in any field.
- Experience Level: Less than 1 year of customer service experience.
- Skills and Competencies: Excellent communication, problem-solving, and interpersonal skills.
- Responsibilities and Duties: Assist customers, resolve inquiries, and ensure satisfaction.
- Working Conditions: Office environment, handling customer interactions via phone and email.
- Qualities and Traits: Patience, empathy, adaptability, and a positive attitude.
Shayne Villaroman
HR ManagerMetacom Business Process Outsourcing
Reply Today 10 Times
Working Location
1180 Building, Eastwood City Cyberpark. G Flr., Unit 103 International Centre For Inf, 1800, Eastwood Ave, Quezon City, 1110, Philippines
Posted on 11 June 2025
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