Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Paid Holidays, Philhealth, SSS/GSIS
Time Off & Leave
Sick Leave, Vacation Leave
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information regarding products and services.
- Resolve customer complaints and issues effectively.
- Maintain detailed records of customer interactions.
- Collaborate with team members to improve service quality.
- Adhere to company policies and procedures.
Requirements
- Educational Qualifications: Bachelor’s degree required.
- Experience Level: No experience required; training provided.
- Skills and Competencies: Proficient in English, strong communication, and interpersonal skills; team player.
- Working Conditions: Office environment with standard working hours; potential for remote work.
- Qualities and Traits: Empathetic, patient, enthusiastic, and adaptable.
Jaylo Roselle
BPO Recruitment SpeacialistMetacom Business Process Outsourcing Solution Inc.
More than ten replies today
Working Location
Science Hub Tower 4. G3J3+83G McKinley Hill Cyberpark, Campus Avenue, Taguig City, 1634 Metro Manila, Philippines
Posted on 23 June 2025
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