Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Description
- Provide exceptional customer support via phone, email, and chat.
- Assist customers with inquiries, issues, and product information.
- Maintain a positive, empathetic, and professional attitude at all times.
- Document customer interactions and feedback for continuous improvement.
- Collaborate with team members to enhance service efficiency and quality.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field.
- Experience Level: Less than 1 year of experience in customer service or call center environment.
- Skills and Competencies: Strong communication, problem-solving skills, and proficiency in handling customer inquiries.
- Responsibilities and Duties: Assist customers via phone, resolve issues, and ensure satisfaction.
- Working Conditions: Comfortable office environment, often requires flexibility in hours.
- Qualities and Traits: Empathetic, patient, and attentive to detail.
Shayne Villaroman
HR ManagerMetacom Business Process Outsourcing Solution Inc.
Reply 0 Times Today
Working Location
3-5, Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig City, 1634 Metro Manila, Philippines
Posted on 24 June 2025
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