E-Commerce Operations Specialist

Techdynamics OPC

1.3-1.6Kد.إ[Monthly]
On-site - Manila1-3 Yrs ExpBachelorFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Performance Bonus, Anniversary Gifts

  • Insurance Health & Wellness

    HMO

  • Others

    Company Social Events, Office Parties

  • Perks Benefits

    Employee Discount

  • Professional Development

    Job Training

  • Time Off & Leave

    Bereavement Leave, Maternity & Paternity Leave, Parental Leave, Sick Leave, Solo Parent Leave, Special Leave for Women, Unpaid Extended Leave, Vacation Leave, Wedding Leave

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Description

  • Develop and implement e-commerce activities and strategies to drive awareness, customer acquisition, engagement, and revenue.
  • Monitor and analyze sales trends to identify new opportunities and challenges.
  • Manage product listings, including writing product descriptions, updating pricing information, and managing inventory.
  • Handle online marketing efforts, including email campaigns, social media outreach, and search engine optimization (SEO).
  • Test website functionality and improve user interface and experience.
  • Resolve any issues related to website performance, functionality, and customer experience.
  • Collaborate with the marketing team to develop promotional initiatives and campaigns.
  • Coordinate with the customer service team to handle customer inquiries and resolve e-commerce-related issues.
  • Stay up-to-date with technological advancements and e-commerce trends.
  • Ensure the security of customer information and transactions.

Requirements

  • Proven experience as an E-Commerce Specialist or similar role.
  • Strong understanding of e-commerce trends, online marketing, and sales strategies.
  • Proficiency in software like Excel.
  • Excellent customer service and communication skills.
  • Ability to handle customer complaints and provide solutions.
  • Detail-oriented and organized.
  • Ability to work in a fast-paced environment.
Sales and MarketingRetail SalesTikTokAttentive
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Jayce Patron

HR OfficerTechdynamics OPC

High response rate

Working Location

Two/NEO, 3rd Avenue corner 28th Street, E-Square, Crescent Park West, Bonifacio Global City,, Taguig, 1634 Metro Manila, Philippines

Posted on 26 December 2024

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