Foundever Cebu - Hiring BPO Agents - No BPO Experience Required

JobsAvenuePH

988-1.6Kد.إ[Monthly]
On-site - CebuNo Exp RequiredDiplomaFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Employee Recognition Program

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Disability Insurance, Health Insurance, Life Insurance, HMO

  • Perks Benefits

    Employee Discount, Sleeping Quarters

  • Professional Development

    Employee Assistance Program, Professional Development

  • Time Off & Leave

    Bereavement Leave, Maternity & Paternity Leave, Solo Parent Leave, Vacation Leave

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Description

This is part of the External Referral Program by XRP – John Christopher Briagas.

Apply now and be referred to top BPO employers with added guidance and support!


Job Description:

We’re looking for enthusiastic and tech-savvy individuals to join our growing customer service team!

As a Call Center Agent, you’ll handle inbound and/or outbound calls, assist customers with their inquiries, resolve concerns, and provide outstanding service — all while representing top global brands.

Key Responsibilities:

  • Handle customer concerns and questions via phone calls
  • Provide accurate information and resolve issues in a timely manner
  • Document customer interactions using internal systems
  • Escalate complex issues to the appropriate department when necessary
  • Maintain a positive and professional tone in every interaction


Requirements

  • At least 18 years old
  • Completed Senior High School (or High School under the old curriculum)
  • Good English communication skills
  • Basic tech knowledge (navigating computers, troubleshooting apps/devices)
  • Willingness to learn and work in a fast-paced environment
  • Amenable to shifting schedules and working onsite or hybrid (depending on site)

Why Join Us?

  • Competitive salary + performance bonuses
  • Paid training and clear career growth path
  • Supportive team and inclusive culture
  • HMO and other benefits

Multiple locations hiring nationwide

This is part of the External Referral Program by XRP – John Christopher Briagas.

Apply now and be referred to top BPO employers with added guidance and support!

English LanguageCustomer ServiceProblem SolvingTeam PlayerStrong Work EthicInterpersonal SkillsCall CentreBack Office SupportTechnical Skills
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John Christopher Briagas

OwnerJobsAvenuePH

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Working Location

Cybergate Galleria Cebu. Commerce St, corner B. Benedicto St, Cebu City, Cebu, Philippines

Posted on 05 June 2025

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