Front Office Supervisor
JMP TWIN EAGLE Manpower and Allied Services Inc.
Job Description
Description
- Oversee daily front office operations and ensure exceptional guest service.
- Manage staff scheduling, training, and performance evaluations.
- Handle guest inquiries, complaints, and feedback promptly.
- Maintain accurate records of room availability and reservations.
- Collaborate with other departments to enhance guest experiences.
- Develop and implement front office policies and procedures.
Requirements
- Educational Qualifications: Bachelor’s degree in Hospitality Management or related field.
- Experience Level: 1-3 years in a front office or customer service role.
- Skills and Competencies: Proficient in English, excellent customer service and communication skills, strong interpersonal abilities, and knowledge of Customer Relationship Management software.
- Responsibilities and Duties: Manage front office operations, supervise staff, address guest inquiries, and ensure high service standards.
- Working Conditions: Typically in a hotel or similar environment, requiring flexibility in hours.
- Qualities and Traits: Professional demeanor, problem-solving skills, and ability to work well under pressure.
JMP MANPOWER
HR OfficerJMP TWIN EAGLE Manpower and Allied Services Inc.
Active within three days
Working Location
Azalea Hotels & Residences Baguio. 7, 2600 Leonard Wood Loop, Brgy, Baguio, 2600 Benguet, Philippines
Posted on 13 June 2025
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