Online Customer Service Representative
Metacom Careers
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
Health Care On-Site, Health Insurance, Life Insurance, Mental Insurance, HMO
Perks Benefits
Annual Company Trip, Parking Space, Sleeping Quarters
Professional Development
Job Training
Work-Life Balance
Childcare, Dependent Care
Description
- Assist customers via online chat, email, and social media.
- Resolve inquiries and provide product information efficiently.
- Maintain customer satisfaction and foster positive relationships.
- Document interactions and feedback for continuous improvement.
- Collaborate with team members to enhance service quality.
- Work flexible hours in a remote environment.
- Assist customers via chat, email, or phone; resolve inquiries and issues promptly.
Requirements
- Educational Qualifications: Bachelor's degree in any field.
- Experience Level: Fresh graduates or students welcome.
- Skills and Competencies: Proficient in English; excellent customer service skills.
- Working Conditions: Remote work with flexible hours; supportive team environment.
- Qualities and Traits: Patient, empathetic, and detail-oriented; ability to work under pressure.
Brian Lamban CSSWB
HR ManagerMetacom Careers
Reply Today 6 Times
Working Location
Bridgetowne Destination Estate. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines
Posted on 03 June 2025
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