The Retail Sales Associate plays a critical role in delivering exceptional customer service while driving sales within a retail environment. This position is essential for ensuring an inviting atmosphere where customers feel valued and understood. The Retail Sales Associate is typically found on the sales floor, engaging with customers, assisting with product selection, and providing knowledgeable guidance on various books. Their presence not only contributes to the overall shopping experience but also significantly impacts the store's performance and reputation.

• Greet and assist customers in a friendly and professional manner, ensuring a positive shopping experience.
• Help customers find products, answer their questions, and provide information about features and benefits to enhance sales opportunities.
• Handle transactions accurately using the point-of-sale system, ensuring cash and payment handling procedures are followed properly.
• Maintain a well-organized and visually appealing sales floor, including restocking merchandise and following store presentation standards.
• Collaborate with team members to achieve daily sales goals and participate in promotional activities.

• Outstanding customer service and communication skills to effectively engage with shoppers.
• Strong sales aptitude and the ability to promote products and close sales effectively.
• Basic mathematical skills for handling transactions and cash management accurately.
• Ability to work in a fast-paced team environment, demonstrating flexibility and reliability.