Service Technician (Technical Support)

Intelassist

Negotiable
On-site - Quezon CityFresh Graduate/StudentDiplomaFull-time
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Job Description

Description

A leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.  

Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together.  

Join us in our exciting quest to build the future home. 

All about the role:

 The Appliance Repair Technician role resides within the client’s Group Consumer Direct Interaction organization. The CDI organization supports our consumers by joining them through the entire consumer journey. After consumers purchase our products the Appliance Repair Technician team improves the daily lives of our consumers by providing mechanical support for their in-home appliances.  

What you’ll do:   

As an Appliance Repair Technician, you will have the opportunity to be the client's brand ambassador working directly with our consumers. You will travel to consumers’ homes by company vehicle to troubleshoot, maintain, and repair the full line of appliances.   

 If you are self-motivated, customer service focused, with a mechanical aptitude, we welcome your application!   

This is your chance to become a crucial part of a revolutionizing new organization in the client's and the Home Appliances industry. We offer great potential for personal and professional growth, and in exchange we count on your commitment, curiosity, and eagerness to create value by bringing appliance repair to the next level. 

 In detail, you will: 

  • Diagnose and repair all types and manufacturers appliances, ranges, microwaves, dishwashers, range hoods, refrigerators, washers and dryers. 
  • Fill out all appropriate forms, and paperwork, and call the service tech lines as required for warranty claims. 
  • Maintain an inventory of parts on assigned vehicle and minimize cost through proficient inventory control. 
  • Complete and submit all required internal paperwork. 
  • Submit orders to purchasing for any required parts for repair. 
  • Follow all procedures required to complete warranty requests from the manufacturers. 

 Required Qualifications

  • 2+ years’ experience with electro-mechanical repair or equivalent education experience
  • High School Diploma or GED
  • Must have and maintain a satisfactory driving record in accordance with Electrolux policy. 
  • Professional oral and written communication skills. Enjoys working within a growing organization and team oriented.  

Preferred Qualifications: 

  • Experience with home appliance repairs
  • Proficient in Sealed Air Systems or EPA refrigeration license preferred.

WHY INTELASSIST?

We grow together. We value your effort. We aim to empower you.

Requirements

Please refer to job description.

Mechanical TroubleshootingElectrical SystemsEquipment MaintenanceDiagnostic TestingSafety ProtocolsRepair TechniquesTechnical DocumentationCustomer ServiceTool OperationPreventive Maintenance
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Boss

HR ManagerIntelassist

Working Location

Cyber One Building, 19th Floor, Eastwood Cyber Park, Quezon City, Manila, PH

Posted on 14 May 2025

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