• Deliver Exceptional Customer Service
  
  Maintain high levels of customer satisfaction by ensuring an outstanding shopping experience.

• Lead and Motivate Sales Team
  
  Inspire team members to achieve and exceed performance goals through effective training, coaching, and ongoing support.

• Develop and Execute Growth Strategies
  
  Implement initiatives to attract new customers, increase foot traffic, and drive overall store profitability.

• Handle Customer Complaints
  
  Address and resolve customer concerns in a professional and timely manner.

• Ensure Operational and Brand Compliance
  
  Uphold company standards in visual merchandising, store operations, and brand representation.

• Analyze Sales and Performance Metrics
  
  Generate and interpret sales reports using key retail KPIs to guide decision-making.

• Oversee Store Administration
  
  Manage staffing schedules, budgeting, payroll, and accurate maintenance of financial records.

• Monitor Sales Trends and Merchandising Effectiveness
  
  Review product performance and adapt merchandising strategies accordingly.

• Inventory Management
  
  Ensure proper stock control, inventory handling, and loss prevention.

• Education
  
  Bachelor’s degree in Business Administration or a related field is preferred.

• Experience
  
  At least 3 years in a managerial role, ideally within fashion or retail environments.

• Leadership & Customer Management
  
  Demonstrated ability to lead teams and build strong customer relationships.

• Business Acumen
  
  Solid understanding of retail operations, including sales, inventory, and financial management.

• Communication Skills
  
  Excellent interpersonal and verbal communication abilities.

Please refer to job description.