Opentext - The Information Company

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.

The Opportunity

The Cloud Services Program Manager (internal job title) plans, executes, monitors and controls the mapping component of a solutions implementation project across the different areas of analysis, development, quality assurance and map integration.

You are great at:

• Thoroughly review the PM Handoff Materials from the Solutions Definition team, particularly the SOW and Effort Estimator.
• Define the project tasks, estimates the effort and resource requirements and lay out the detailed project workplan for analysis, development, QA and map integration.
• Work with the Practice / People Managers on fulfilling the Analysis, Development and QA resource requirements of the project.
• Identify risks and dependencies all throughout the duration of the project and work with the Onshore Project Manager, Practice / People Managers and / or the Mapping CoE on risk mitigation. Ensures that risks are effectively managed and communicated.
• Ensure that the project deliverables are completed on time, with good quality and within budget, and that the overall project timeline is met.
• Reports the project status, risks and issues and the corresponding plans for mitigation and resolution to the Onshore Project Manager, the Global Mapping Director and other stakeholders. Uses the standard project status report format but may tailor it for the specific needs of the project or the Onshore PM.

What it takes:

• Bachelor’s Degree in Business or Computer Science is an advantage.
• at least 8 years of experience in any of the following: IT Project Management, Release Management, Change Management, Process Management.
• PMP Certification is an advantage but not required.
• 5+ years of Solutions/Applications delivery experience.
• Extensive Customer/Client Facing experience.
• Dynamic Problem Solver with customer focus.
• Ability to motivate and lead the team to meet tight project timelines.
• Extensive experience in Risk Management and Communications Management.
• Detail-oriented but also keeps tabs on the big picture.
• Must have very strong interpersonal skills including a demonstrated ability to partner with others, and be able to manage conflicts or complex relationships.
• Must be willing to work on mid-shift to early night shift.

Please refer to job description.