Hirebiz Inc. - Cebu Virtual Assistant

Hirebiz Inc. - Cebu

1.3-2Kد.إ[Monthly]

On-site - Cebu<1 Yr ExpBachelorFull-time

Handle inbound and outbound calls, emails, and live chats professionally.
Manage customer inquiries, complaints, and provide accurate information.
Schedule appointments, meetings, and follow-ups.
Perform administrative tasks such as data entry, maintaining records, and creating reports.
Assist with customer relationship management (CRM) updates.
Coordinate with team members to resolve issues promptly.
Monitor and respond to messages on communication platforms.
Ensure high customer satisfaction by providing prompt and courteous support

Proven experience in customer service or as a virtual assistant.
Strong communication skills, both written and verbal.
Proficiency in CRM tools and office software (e.g., MS Office, Google Workspace).
Excellent time-management and multitasking abilities.
Ability to work independently and maintain professionalism under pressure.
Reliable internet connection and a quiet, dedicated workspace.
Familiarity with call center operations and best practices is a plus.
High school diploma or equivalent (Bachelor’s degree preferred).

Help DeskWritten CommunicationOrganizational Skills