We’re Hiring: Virtual Assistant

Are you looking for a rewarding career that offers flexibility to work from the comfort of your home?

We are searching for a new Virtual Assistant to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role? Attach a 1–2minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant!

Send your application here: ****

Role: Virtual Assistant

Work Arrangement: Work From Home

Schedule: Night Shift

Job Description:

• Manage and coordinate property tasks using Breezeway and Slack.
• Monitor and thoughtfully, accurately respond to guest messages on Airbnb, Vrbo, and direct booking platforms.
• Handle booking modifications, calendar syncing, and availability updates in PMS tools.
• Liaise with housekeeping and maintenance teams to ensure timely turnovers and resolution of guest-reported issues.
• Ensure high guest satisfaction through timely and thoughtful communication before, during, and after stays.

Requirements:

• Minimum of 2 years’ direct experience managing Airbnb and Vrbo guest communications and backend operations.
• Hospitality-minded with a guest-first focus in all activities.
• Fluent in professional written and verbal English.
• Experience with Slack and Breezeway.
• Familiarity with guest review management and upselling strategies.

Perks & Benefits (Work From Home):

• Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
• Up to 24 leave credits per year
• Flexible leave credits which may be used for vacation, emergency and sick leaves
• Quarterly perks boxes for WFH staff, offering groceries and snacks to keep you fueled
• Superb and exciting Mid-Year Parties – with items to give away and cash prizes!
• Endless opportunities for career advancement
• Annual Performance Review with Salary Increase
• We set you up for success with a company-provided PC/Laptop and fiber internet connection
• Tech-on-wheels Support
• Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
• International career growth and connections
• Unlimited cash incentives for hired referrals
• Mental Wellness Employee Assistance program through Lifeworks
• In-house psychiatrist available to support employees' well-being
• Become part of the Employee Share Units program
• Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc

Cloudstaff: Build Your Career, Anywhere

• Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.

Why Cloudstaff is the #1 Workplace?

• Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
• Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
• Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.

**To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role.

You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.