Chief Operating Officer

Core Responsibilities:

The core responsibility of the Chief Operating Officer is to formulate and implement the strategic plan for the gaming platform, optimize resource allocation, ensure compliant operations, enhance user experience and growth, and drive the platform's sustained profitability and market competitiveness.

Strategic Planning and Execution:

1. Formulate short-term and long-term strategic goals for the gaming platform or product, ensuring alignment between the company's business direction and market demand.

• Monitor market trends, regulatory changes, and competitor dynamics to adjust operational strategies.

2. Demand Management:

• Identify the needs of the target market, including player behavior analysis, game types, and betting preferences.
• Adjust game content, odds settings, promotional activities, etc., to maximize user experience and profit.

3. Resource Optimization and Allocation:

• Reasonably allocate resources such as teams, technology, and funds during operations to ensure maximum efficiency and minimal waste.
• Manage and optimize the platform's technical infrastructure to ensure system stability, security, and capacity for high traffic.

4. Customer Experience and User Growth:

• Utilize data analysis to understand player needs and feedback, enhancing user experience, increasing player engagement and retention rates.
• Develop marketing activities to attract new users and maintain the activity level of existing users, increasing betting volume and platform traffic.

5. Compliance and Risk Management:

• Compliance is particularly important in the gaming industry. The operations leader must ensure the platform adheres to the laws and regulations of various countries, especially strict provisions regarding gambling.
• Establish a risk warning mechanism to monitor abnormal activities and fund flows, ensuring the company's legal operations.

6. Data Analysis and Reporting:

• Regularly conduct market data analysis to evaluate operational effectiveness and adjust strategies.
• Utilize data insights to forecast future trends and timely adjust operational strategies.

7. Team Building and Leadership:

• Recruit and manage cross-functional teams, including technical support, product managers, marketing, and customer service.
• Train and motivate team members to improve work efficiency and team cohesion.

Salary and Benefits: Negotiable

Location: Dubai (City Center)