Metacom Careers Call Center Agent

Call Center Agent

Metacom Careers

2-2.6Kد.إ[Mensual]

En el sitio - TaguigGraduado/Estudiante frescoBaceleroTiempo completo

Descripción del trabajo

Beneficios

Reconocimiento y Recompensas de Empleados
Incentivos
Beneficios Mandados del Gobierno
Pago del mes 13, Fondo Pag-Ibig, Vacaciones pagadas, Salud, SSS/GSIS
Seguro de salud y bienestar
HMO
Desarrollo profesional
Entrenamiento de Job

Descripción

Answer customer inquiries via phone and email.
Address customer inquiries, resolve issues, and maintain service quality.
Provide information about products and services.
Resolve customer complaints and issues promptly.
Maintain accurate customer records.
Follow company policies and procedures.
Work collaboratively in a team environment.
Meet performance metrics and goals.

Requisito

Educational Qualifications: Bachelor’s degree in any field is required.
Experience Level: Fresh graduates or students who are eager to learn.
Skills and Competencies: Proficiency in the English language, excellent customer service skills, and call center experience are essential.
Working Conditions: Office environment with standard hours; may involve shift work.
Qualities and Traits: Strong communication skills, patience, and a positive attitude are vital.

Idioma InglésServicio al clienteCentro de llamadas

Preview

Eduard Lagman

HR OfficerMetacom Careers

Tasa de respuesta alta

Ubicación laboral

3-5, Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig City, 1634 Metro Manila, Philippines

Publicado el 03 June 2025