Eclectus Technologies Pre-Sales Technical Support

Pre-Sales Technical Support

Eclectus Technologies

1.3-2Kد.إ[Mensual]

Hibrida - TaguigExp de 3-5 YrsBaceleroTiempo completo

Descripción del trabajo

Descripción

Provide technical support to sales teams during the pre-sales process.
Identify customer needs and propose suitable solutions.
Conduct product demonstrations and presentations.
Collaborate with engineering and product teams to address technical inquiries.
Assist in preparing proposals and RFP responses.
Stay updated on product features and industry trends.

Requisito

Educational Qualifications: Bachelor’s degree in Computer Science, Information Technology, or related field.
Experience Level: 3-5 years in technical support or sales engineering.
Skills and Competencies: Strong knowledge of software solutions, excellent communication skills, and problem-solving abilities.
Responsibilities and Duties: Provide technical assistance to sales teams, prepare product demonstrations, and respond to customer inquiries.
Working Conditions: Office environment with occasional travel for client meetings.
Qualities and Traits: Detail-oriented, customer-focused, and adaptable to changing technology.

Excelentes habilidades de comunicaciónIdioma InglésGestión de relaciones con el clienteInstalación posterior a las ventasSoporte Técnico Post-VentasServicio posterior a las ventasSoporte Técnico Pre-VentaDemostración de producto de pre-ventaConstrucción de relacionesComunicación por escrito