Sutherland Philippines Day SHift Account!!! | Customer Service - Consumer Electronics & Smart Devices

Sutherland Philippines

Mendesak

989-1.6Kد.إ[Bulanan]

Di tempat - Mandaluyong<1 Tahun KedaluwarsaSMA/SMAPenuh waktu

Penghargaan Karyawan
Bonus Kinerja, Penilaian Tahunan, Program Penghargaan Karyawan, Insentif
Manfaat yang Diamanatkan Pemerintah
Gaji Bulan ke-13
Asuransi Kesehatan & Kesejahteraan
Perawatan Kesehatan di Tempat, Asuransi Jiwa, Organisasi perawatan kesehatan
Manfaat Tunjangan
Keanggotaan Pusat Kebugaran, Ruang Tidur
Pengembangan profesional
Program Bantuan Karyawan, Pengembangan profesional
Waktu Istirahat & Cuti
Cuti Hamil & Cuti Hamil & Melahirkan, Cuti sakit, Cuti Liburan

Baca lebih lanjut

Responding to inbound customer calls in a polite, friendly and professional manner
Providing accurate information and solutions to customers' inquiries and concerns
Identifying and escalating complex issues that require further assistance
Maintaining a positive attitude and delivering a high level of customer service at all times
Adhering to all company policies, procedures and quality standards
Accurately documenting all customer interactions and resolutions

Excellent communication and interpersonal skills, with the ability to engage with customers from diverse backgrounds
Strong problem-solving and critical thinking skills to effectively handle customer queries
Proficiency in English, both verbal and written
Familiarity with customer service call centre operations or experience in a similar role
Ability to work in a fast-paced environment and remain calm under pressure
Willing to work in a day shift schedule

Bahasa InggrisLayanan PelangganPenyelesaian masalahKemampuan interpesonal