2025-7557_Claims Analyst

Arch Global Services (Philippines) Inc.

Negotiable
On-site - Cebu1-3 Yrs ExpDiplomaFull-time
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Job Description

Description

Company Description

AGSI was incorporated in April 2016. We are committed to supporting the goals of Arch divisions through exceptional service delivery. We pride ourselves on maintaining flexibility and responsiveness to adapt to business unit and industry demands while focusing on sound project management. We are dedicated to growing and developing our employees as we build strong teams with strategic leadership.

Job Description

The Claims Analyst is responsible for assisting the onshore claims team with claims administrative duties. The candidate will be responsible for reviewing claim notification reports, organizing them and processing them into the Company’s systems in accordance with the policies and procedures of Arch Re. The candidate will provide support and be part of the Arch Re Co Claims team.

  • Assist with daily inbox monitoring to ensure all incoming claim submissions are assigned appropriately.
  • Maintain documentation in accordance with the Company’s policies and procedures.
  • Understand Arch Re’s business and reinsurance programs, including all relevant informational workflows.
  • Assist with miscellaneous claims related ad hoc projects as needed.
  • Ongoing learning and development related to reinsurance concepts and internal procedures

Qualifications

Required

Technical Skills Proficiency Level Required (R) /Optional (O)

Microsoft Excel 2 R

Microsoft Office Suite 2 R

Ability to read & understand

insurance/reinsurance contracts 1 R

Ability to analyze coverage under

insurance/reinsurance contracts 1 R

Ability to establish reserves 1 R

Insurance or reinsurance experience 1 R

Underwriting systems 1 O

  • Analyze all claim notifications and determine if the loss is new or previously reported.
  • Download emails into the Laserfiche claims system.
  • Be fluent in Excel, Word and other business computer programs.
  • Be able to process claim reports into the Regis claims system.
  • Ability to write emails to clients/brokers for acknowledgement and follow ups of claim information.
  • Quarterly review of claims balances in aged receivable reports.
  • Liaise with Underwriters and Brokers as required.
  • Maintain a diary for follow up reporting of claims.

Desired Skills

  • 1-3 years relevant reinsurance property and casualty claims experience
  • Ability to analyze reports
  • Strong organizational and mathematical skills
  • Ability to multi-task
  • Ability to process claims into the system in a timely manner and with attention to detail
  • Proven ability to communicate effectively with individuals at all levels and in all areas of the organization, as well as with outside contacts
  • A strong work ethic and the ability to take initiative and work with minimal supervision

Additional Information

  • BS in Business, Economics, Information Management Statistics, or related discipline

Requirements

Please refer to job description.

CommunicationProblem SolvingAdaptabilityTime ManagementTeamworkAttention To DetailCritical ThinkingOrganizationCreativityCustomer Service
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Boss

HR ManagerArch Global Services (Philippines) Inc.

Working Location

Archbishop Reyes Ave. Lahug , 11th Floor, Cebu City, Cebu, PH

Posted on 16 April 2025

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