Call Center Agent
Metacom Careers
Job Description
Benefits
Time Off & Leave
Bereavement Leave, Birthday Leave, Compassionate Leave, Family Medical Leave, Maternity & Paternity Leave, Parental Leave, Solo Parent Leave, Special Leave for Women
Description
- Respond to customer inquiries via phone, email, or chat.
- Provide accurate information regarding products and services.
- Resolve customer complaints effectively and efficiently.
- Maintain customer records and follow up on issues.
- Work collaboratively within a team to meet performance targets.
- Participate in training sessions to improve skills.
Requirements
- Educational Qualifications: A Diploma in any field is required.
- Experience Level: Fresh graduates or students are encouraged to apply.
- Skills and Competencies: Strong interpersonal skills, proficiency in Salesforce, excellent command of the English language, effective customer service, scheduling abilities, problem-solving skills, and the ability to work as a team player.
- Responsibilities and Duties: Handle incoming calls, assist customers with inquiries, maintain records in Salesforce, and ensure timely scheduling.
- Working Conditions: Typically in a call center environment with standard office hours.
- Qualities and Traits: Positive attitude, patience, adaptability, and a commitment to customer satisfaction.
Dela Cruz Albert Ezemiel
HR OfficerMetacom Careers
High response rate
Working Location
3-5, Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig City, 1634 Metro Manila, Philippines
Posted on 04 June 2025
Explore similar jobs
View more similar jobsCall Center Agent
Metacom Careers2-2.6Kد.إ[Monthly]
On-site - TaguigFresh Graduate/StudentBachelorFull-time
Eduard LagmanHR Officer
Call Center Agent
Neksjob Philippines1.6-2Kد.إ[Monthly]
On-site - Taguig<1 Yr ExpHigh/Senior High SchoolFull-time
Neksjob CyanSourcing Specialist
Call Center Agent
JetSon Manpower Agency1.3-1.6Kد.إ[Monthly]
On-site - Taguig<1 Yr ExpEdu not requiredFull-time
Shiela Rogandorecruiter
Call Center Agent
Synlink Recruitment Outsourcing Co. Inc.1.3-2Kد.إ[Monthly]
On-site - Taguig<1 Yr ExpHigh/Senior High SchoolFull-time
Trecia ObseñaRecruitment Associate
Alorica Taguig BGC Hiring RAMP BPO Agents
JobsAvenuePH988-1.6Kد.إ[Monthly]
On-site - TaguigNo Exp RequiredHigh/Senior High SchoolFull-time
John Christopher BriagasOwner
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.
