Call Center Agent

Alorica

1.3-1.6Kد.إ[شهريًا]
في الموقع - مدينة كويزونلا يتطلب خبرةمدرسة ثانوية/عليادوام كامل
مشاركة

وصف الوظيفة

الوصف

  • Respond to customer inquiries via phone, email, and chat.
  • Provide accurate information about products and services.
  • Resolve customer complaints and issues effectively.
  • Maintain detailed records of customer interactions.
  • Collaborate with team members to improve service quality.
  • Follow company policies and procedures consistently.

المتطلبات

  • Educational Qualifications: High school diploma or equivalent; a degree in communication or related field is a plus.
  • Experience Level: Previous experience in a call center or customer service role preferred.
  • Skills and Competencies: Excellent communication skills, problem-solving abilities, and proficiency in CRM software.
  • Working Conditions: Office environment, shift work may be required, including evenings and weekends.
  • Qualities and Traits: Patience, empathy, strong work ethic, and adaptability.
اللغة الإنجليزيةخدمة العملاءحل المشكلاتفريق العمل
Preview

Edilbert Balla

Sourcing AssociateAlorica

نشط اليوم

موقع العمل

Ground Floor, Three Cyberpod Centris, Three Cyberpod Centris, Eton Centris, Epifanio de los Santos Ave, Diliman, Lungsod Quezon, Kalakhang Maynila, Philippines

نشر بتاريخ 02 June 2025

استكشاف وظائف مماثلة

عرض المزيد من الوظائف المشابهة

Alorica

سلسلة التمويل ج

>1000 موظف

مركز الاتصال والعمليات بالوكالة

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