Chat Support
GameOne PH
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, SSS/GSIS
Description
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Answer and Assist customers on their concerns and inquiries in an accurate and timely manner via Chat or call if required
- Assist customers and Process Same Day Delivery Orders
- Monitor customer complaints on social media and reach out to provide assistance
- Gather customer feedback and share with our Product, Sales and Marketing teams
- Follow up with customers to ensure their issues are resolved
- Test Defective Returned items and Process it for RMA
- Check Promos and Update Prices on Ecommerce Platforms
Requirements
- Education: Bachelor's (Preferred)
- Experience: Customer Service Representative: 1 year (Required)
HR JADE
HR OfficerGameOne PH
Active within three days
Working Location
6th floor, 115 Harvard. 115 Harvard, Cubao, Quezon City, 1109 Metro Manila, Philippines
Posted on 05 April 2025
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