Customer Care Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Description
- Respond to customer inquiries via phone, email, and chat.
- Resolve issues efficiently while maintaining high customer satisfaction.
- Document customer interactions in the CRM system.
- Provide product and service information to customers.
- Collaborate with team members to improve processes.
- Maintain knowledge of company products and policies.
Requirements
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: Less than 1 year of customer service experience preferred.
- Skills and Competencies: Excellent communication, problem-solving, and interpersonal skills.
- Working Conditions: Office environment; occasional evening or weekend shifts may be required.
- Qualities and Traits: Empathetic, patient, detail-oriented, and a team player.
Brenny Lamban CSSWB
HR ManagerMetacom Business Process Outsourcing Solution Inc.
Reply 0 Times Today
Working Location
Bonifacio One Technology Tower, H23W+J94, Rizal Dr, Taguig City, 1634 Metro Manila, Philippines
Posted on 03 July 2025
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