Customer Service Representative

Bossjob

994-1.3Kد.إ[Monthly]
On-site - Taguig1-3 Yrs ExpBachelorFull-time
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Job Description

Benefits

  • Government Mandated Benefits

    13th Month Pay

  • Time Off & Leave

    Maternity & Paternity Leave

Description

  • Respond promptly to customer inquiries via phone, email, and chat.
  • Provide accurate information about products, services, and company policies.
  • Resolve customer complaints and issues efficiently and effectively.
  • Maintain records of interactions and transactions.
  • Collaborate with other departments to enhance customer satisfaction.
  • Stay updated on product knowledge and industry trends.
  • Max Salary Offer: Php 18,000

Requirements

Educational Qualifications:

  • Bachelor's degree required in a relevant field.
  • Experience Level:1-3 years of experience in customer service or account management.
  • Skills and Competencies: Strong customer service skills, account management expertise, and a robust work ethic are essential.
  • Responsibilities and Duties: Handle customer inquiries, manage accounts, and resolve issues efficiently.
  • Working Conditions: Office environment; may involve remote work options.
  • Qualities and Traits: Must possess excellent communication skills, empathy, and a proactive attitude.
Customer ServiceAccount ManagementStrong Work Ethic
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Shania O.

Client Success ManagerBossjob

Reply Today 2 Times

Working Location

Bossjob Philippines. 22/F, SM Aura Tower, 4 McKinley Pkwy, Taguig, Metro Manila, Philippines

Posted on 14 May 2025

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