Customer Service Representative
Metacom Careers
Job Description
Description
- Manage incoming calls and customer inquiries
- Provide accurate information regarding products and services
- Resolve customer complaints efficiently and effectively
- Maintain customer records and document interactions
- Collaborate with team members to enhance customer experience
- Meet performance metrics and KPIs
Requirements
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: Open to Fresh Graduates/Students.
- Skills and Competencies: Excellent communication, problem-solving, and interpersonal skills.
- Working Conditions: Office environment with standard business hours.
- Qualities and Traits: Patient, empathetic, and customer-focused.
Shayne Villaroman
HR OfficerMetacom Careers
High response rate
Working Location
Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig, 1634 Metro Manila, Philippines
Posted on 27 May 2025
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