Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Time Off & Leave
Sick Leave, Solo Parent Leave, Vacation Leave
Description
- Provide exceptional customer support via phone, email, and chat.
- Resolve customer inquiries and issues efficiently and professionally.
- Maintain accurate records of customer interactions.
- Collaborate with team members to improve service quality.
- Stay updated on product knowledge and company policies.
- Work towards achieving individual and team performance goals.
Requirements
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: 1-3 years of customer service experience preferred.
- Skills and Competencies: Proficiency in English, excellent communication, problem-solving, and conflict resolution skills.
- Working Conditions: Office environment, may involve shift work including evenings/weekends.
- Qualities and Traits: Patience, empathy, adaptability, and a strong customer-centric mindset.
Jaylo Roselle
BPO Recruitment SpeacialistMetacom Business Process Outsourcing Solution Inc.
Reply Today 0 Times
Working Location
G/F Tera Tower,, Bridgetowne Destination Estate. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines
Posted on 17 June 2025
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