Customer Service Representative

Synlink Recruitment Outsourcing Co. Inc.

1.3-1.9Kد.إ[Monthly]
On-site - Taguig<1 Yr ExpHigh/Senior High SchoolFull-time
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Job Description

Description

  • Assist customers with inquiries via phone, email, and chat.
  • Resolve issues efficiently while maintaining a positive attitude.
  • Provide product knowledge and recommendations to enhance customer satisfaction.
  • Document interactions and maintain accurate records in the CRM system.
  • Collaborate with team members to improve service processes.
  • Handle feedback and escalate unresolved problems as needed.

Requirements

  • Educational Qualifications: High/Senior High School diploma required.
  • Experience Level: At least 6 months of experience in customer service preferred.
  • Skills and Competencies: Strong communication skills, problem-solving abilities, and proficiency in basic computer applications.
  • Working Conditions: Office environment, potential for remote work, regular hours.
  • Qualities and Traits: Strong interpersonal skills, patience, empathy, and a positive attitude.
Customer ServiceInterpersonal SkillsOrganizational SkillsCall CentreProblem SolvingPeople SkillsTechnical Skills
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Jenicah Marcelo

HR OfficerSynlink Recruitment Outsourcing Co. Inc.

Reply 0 Times Today

Working Location

Taguig City. Taguig City, Metro Manila, Philippines

Posted on 18 June 2025

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