Customer Service Representative
Synlink Recruitment Outsourcing Co. Inc.
Job Description
Description
- Provide exceptional customer service via phone, email, and chat.
- Resolve customer inquiries and issues promptly and effectively.
- Maintain a positive, empathetic, and professional attitude toward customers.
- Document customer interactions accurately and efficiently.
- Collaborate with team members to enhance service quality.
- Stay updated on product knowledge and company policies.
Requirements
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: No prior experience required; training provided.
- Skills and Competencies: Customer service, call centre operations, strong interpersonal and organizational skills, scheduling, technical proficiency, exceptional people skills, and multitasking abilities.
- Working Conditions: Fast-paced call centre environment, working varying hours.
- Qualities and Traits: Empathetic, patient, detail-oriented, and a proactive problem solver.
Jenicah Marcelo
HR OfficerSynlink Recruitment Outsourcing Co. Inc.
Replied 1 minute ago
Working Location
3rd Floor, Teleperformance - Insular Life Building. Mindanao Ave, Cebu City, 6000 Cebu, Philippines
Posted on 19 June 2025
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