COMPANY PROFILE: Has been in the Philippines for over 30 years now. This company serves business and institutional clients in nearly 30 markets across different countries.

Position: Customer Service Representative

Company Industry: BPO Company

Work Location: Eastwood, Quezon City

Work Schedule: Shifting Schedule

Salary: Php30,000 - Php35,000 (Negotiable)

Training: On Site Work Set-up

After the Training: Hybrid Work Set-Up

BENEFITS :

HMO with 2 dependents

Retirement Plan

Medical Reimbursement

Insurance Coverage

30 leave credits per year

JOB RESPONSIBILITIES:

Accountable for providing outstanding customer care and customizing solutions for esteemed clients of commercial banking.

Comply with banking regulations while determining and meeting the needs of your consumers, both present and future.

Initial point of contact by phone for clients requiring prompt maintenance and servicing across many commercial banking product categories

Work together with stakeholders to address a client's issue.

Other task as assigned

Open for Non-Bachelors Degree

At least 2-3 years Call Center experience

Amenable to work in a shifting schedule

Amenable to attend face to face interview once requested

Amenable to be train on site

RECRUITMENT PROCESS:

Assessment (FACE TO FACE)

HR Screening (PHONE)

Operations Interview (FACE TO FACE)

Reference Check

Job Offer