Job Summary

We’re looking for a Data Analyst to support our team in Philippines. This role offers the opportunity to work on meaningful projects, collaborate with talented colleagues, and contribute to the success of a growing company. If you’re someone who takes initiative, values continuous learning, and thrives in a collaborative setting, we’d love to hear from you.

Key Responsibilities

• Ability to gather business requirements and translate the requirements to reports and dashboards
• Create simple yet effective dashboards, reports, etc. as needed by the business in support of projects and operational requirements
• Provide actionable insights by performing data analysis and data mining
• Perform complex ad hoc data queries and provide data extracts as needed by the business
• Create and update documentation and help maintain the team document portal
• Build complex queries on large volumes of data using SQL
• Act as primary Analyst for urgent data and reporting requirements as required by the Leadership team
• Act as L1/L2 Analyst for urgent operational data requirements
• Ability to provide requirements, updates, and resolve known issues in timely manner
• Support Delivery team in the distribution of reports, data files, etc. via email and sftp, and maintenance of distribution list
• Create and update operations support documentation, and maintain tech and operations support document portalEnsure data security practices in the deployed pipelines
• Standardize different queries and optimize them to speed up query times
• Build automation workflows and ensures job uptime and performance
• Attend escalated support calls during business hours and outside business hours (e.g. weekdays after 6 PM, during weekends and holidays, etc.)
• Identify automation opportunities and implement workflows

Maintain uptime for different automation tasks.

• Ability to handle urgent data and reporting requirements from the business
• Willingness to work with different stakeholders across the organization
• Leadership skills to help establish the team’s ways-of-working, processes, deliverables, and documentation
• Strong collaboration skills
• Agile mindset with ‘fail fast, learn fast’ attitude
• Detail-oriented to verify the integrity of gathered data and reports
• Experience in analytics and data warehousing concepts, terminologies, and architecture
• Good oral and presentation skills are a must
• Excellent team player with good analytical skills in providing insights to numbers
• Ability to work closely with colleagues to try and identify data related problems and solve them
• Capability to adapt, develop or introduce projects that can be used for data analysis
• Coordinates and supports the Technical Team on the updates of the Data Sources System

SKILLS, QUALIFICATIONS, AND COMPETENCIES

• Experience working with SQL required
• Experience in Google Data Studio, Google Sheets, Excel required
• Experience in Google BigQuery, Tableau, Power BI, Metabase, DaaS preferred
• Experience in Hadoop or Big Data technologies preferred
• Experience working with MySQL preferred
• Experience working with Python/Scala preferred
• Experience in JIRA and Confluence preferred

3-5 years of experience in software development or QA roles.

About CLPS RiDiK

RiDiK is a global technology solutions provider and a subsidiary of CLPS Incorporation (NASDAQ: CLPS), delivering cutting-edge end-to-end services across banking, wealth management, and e-commerce. With deep expertise in AI, cloud, big data, and blockchain, we support clients across Asia, North America, and the Middle East in driving digital transformation and achieving sustainable growth. Operating from regional hubs in 10 countries and backed by a global delivery network, we combine local insight with technical excellence to deliver real, measurable impact. Join RiDiK and be part of an innovative, fast-growing team shaping the future of technology across industries.

Please refer to job description.