Field technician- Laser printer - copier & inkjet (CEBU BASED)

Delsan Office System Corp.

971-1.3Kد.إ[Monthly]
On-site - Cebu1-3 Yrs ExpDiplomaFull-time
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Job Description

Benefits

  • Allowances

    Meal Allowance, Transportation Allowance

  • Employee Recognition and Rewards

    Performance Bonus, Anniversary Gifts, Employee Recognition Program

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Accidental Death & Dismemberment Insurance, HMO

  • Perks Benefits

    Company Equipment, Retirement Plan

  • Professional Development

    Job Training, Professional Development

  • Time Off & Leave

    Birthday Leave, Maternity & Paternity Leave, Sick Leave, Solo Parent Leave, Vacation Leave

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Description

  • Provide technical support to customers through phone, email, and chat
  • Troubleshoot and resolve issues related to software, hardware, and network connectivity
  • Create and maintain documentation of support tickets, including solutions and workarounds
  • Collaborate with product development team to identify and resolve recurring issues
  • Deliver exceptional customer service to ensure customer satisfaction

Requirements

  • Education: At least a 2-year degree
  • Experience: Minimum of 2 years
  • Technical background
  • Excellent problem-solving skills
  • Effective communication abilities
  • Driving skills
Customer Relationship ManagementTeamworkWritten CommunicationPublic SpeakingAfter-Sales InstallationAfter-Sales Technical SupportPre-Sale Technical Support
Preview

Cricel Angeles

RecruiterDelsan Office System Corp.

Active within seven days

Working Location

UNIT 9, Paknaan. Paknaan, Mandaue City, Cebu, Philippines

Posted on 23 October 2024

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Delsan Office System Corp.

Unfinanced / Angel

101-500 Employees

Wholesale/Distributor

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