Based in the Philippines, the APAC P&D Officer will be assisting and working collaboratively with the APAC P&D Lead and Managing Director for PH on delivering critical People services, ensuring all operational processes are done accurately and in a timely manner and contributing to the implementation of the company’s global People strategy relevant on a regional and country level.  This includes ensuring a workplace with the highest operational standards by being the primary point of contact for all P&D administrative inquiries and labor matters, serving as lead for P&D compliance, risk management, and continuous systems and process improvements.

Key Responsibilities:

1.  Operations & Compliance

• Ensure compliance with region and country-specific business regulations and reportorial requirements, employment laws and company policies;

• Maintain up-to-date knowledge of corporate P&D operations requirements, labor laws, health & safety standards, and P&D best practices;

• Assist the APAC P&D Lead with internal and external audits related to P&D policies, documents, and procedures;

• Support the implementation and communication of organizational changes, P&D policies, and related compliance training requirements

2.  Safety, Security, and Welfare

• Lead safety and security initiatives for the PH Office

• Oversee implementation of Occupational Health & Safety (OHS) policies and organize required trainings for the team

• Manage activities in compliance with OHS requirements either initiated by the local agencies/ Building management or internally, by the global and country OHS teams

• Collaborate with other Enabling functions to maintain a safe and secure workplace, championing employee welfare at all times

3.  Process and Systems Management

• Oversee and coordinate execution of P&D processes, including recruitment, onboarding, employee data management, performance management, and benefits administration

• Manages tools for effective P&D operations related to Payroll and Employee Data Management, ensuring accuracy & confidentiality of information and contributing to timely processing of payroll

• Investigates system issues and addresses the root cause to create long-term solutions – this includes Sprout for P&D and other internal tools used for operations management

• Coordinate with both internal and external stakeholders as needed to ensure calibration of processes and systems are up-to-date and optimized

• Leads documentation of policies and maintenance/ updating of country-specific handbook/ manuals and manage application of same policies to systems and databases

4.  Strategic and Leadership Support:

• Working with the APAC P&D Lead, ensure consistent alignment of initiatives with global strategy

• Lead planning and implementation of P&D initiatives, adjusting to country-specific requirements and nuances and advising Country/ Regional leaders on compliance matters

• Keep the Country and/or Regional MDs informed of critical operational and people issues, opportunities, and risks requiring attention, and recommend courses of action

• Provide insights and data-driven recommendations to support decision-making on operational priorities, resource and budget allocation, timing of project roll-outs

5.  Other Operational Support

• Coordinate with local legal counsel (internal or external) regarding any contract, policy and case reviews, and compliance requirements

• Together with the APAC P&D Lead and the PH Events and Engagement Committee, plan and organize annual team events and activities aimed at fostering camaraderie and team building

• Organize logistics for training sessions, ensuring schedules, materials, and attendance are managed accurately; Liaise with global P&D to localize training content where needed.

• Maintain and update the training matrix in alignment with Business/ Service Line team requirements

• Perform other duties that may be assigned as required and agreed with the APAC P&D Lead, Country & Regional MD’s.

Key Competencies:

• Project/Process Management

• Analytical Thinking

• Communication

• Client-Centric

• Collaboration

• Business Acumen

• Inclusive Leadership

Key Requirements:  

• A bachelor’s degree in Human Resource management or any related field or equivalent practical experience.

• With at least 7-10 years’ work experience in P&D as a generalist with exposure and knowledge across major P&D functions including but not limited to organizational design, learning and development, payroll, compensation and benefits administration

• Sound understanding of employment laws and considerations in the Philippines

• Ability to work independently and as part of a global People function

• Excellent command of both spoken and written English

• Strong computer proficiency with MS Office, P&D Information systems and similar tools (eg Netsuite, Sprout, HiBob, Sharepoint)

• A strategic thinker, problem solver, analytical and solution focused.

• Self-organized, motivated, meticulous and with a strong sense of responsibility, ability to be discreet.

• Excellent team player but at the same time, able to work independently under pressure.

• In consideration of the role, the successful candidate must be able to work on a hybrid setup, with at least 2x a week onsite to ensure visibility and consistent presence with the team.

Please refer to job description.