• Building and maintaining client relationships which includes regular communication, understanding client needs, and ensuring satisfaction from them;
• Acting as point of contact of client endorsements, inquiries, escalations and feedback;
• Addressing client concerns, providing solutions, and working to improve the client experience;
• Developing and implementing strategies to meet the client needs and goals;
• Preparing and checking the invoices to be billed.
  
  

• Graduate of any Bachelor's degree;
• Good customer service skills;
• Strong analytical and planning skills;
• Good communication and leadership skills;
• Experience in HR services or solutions is a plus;
• Willing to work onsite

Please refer to job description.