Customer Service Representative
Metacom Careers
Keterangan Kerja
Penerangan
- Provide exceptional customer service via phone, email, and chat.
- Resolve customer inquiries and issues promptly.
- Maintain a high level of product knowledge.
- Document customer interactions accurately.
- Collaborate with team members to enhance service quality.
- Participate in training and development sessions.
- Ensure customer satisfaction and retention.
Syarat-syarat
- Educational Qualifications: Bachelor’s degree in Business Administration, Communications, or related field.
- Experience Level: 1-3 years of experience in customer service or related roles.
- Skills and Competencies: Strong communication, problem-solving, and interpersonal skills; proficiency in CRM software.
- Responsibilities and Duties: Address customer inquiries, resolve issues, maintain records, and ensure customer satisfaction.
- Working Conditions: Fast-paced office environment; may require evening and weekend availability.
- Qualities and Traits: Empathetic, patient, adaptable, and detail-oriented individual.
Brian Lamban CSSWB
HR ManagerMetacom Careers
Kadar tindak balas yang tinggi
Tempat Bertugas
Vertis North Corporate Center. Astra Drive, Bago Bantay, Lungsod Quezon, Kalakhang Maynila, Philippines
Disiarkan pada 04 June 2025
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