Customer Service Manager

Global SME Loans Inc.

2.6-3.3Kد.إ[月薪]
现场办公 - 马里基纳3-5年工作经验本科全职
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职位描述

福利待遇

  • 津贴

    伙食补贴

  • 法定福利

    13薪, 员工贷款, Pag-Ibig 基金, 带薪假, 菲尔健康, SSS/GSIS

  • 健康保险

    健康维护组织

  • 其他

    企业社交活动

  • 额外福利

    年度公司旅行, 公司设备

  • 职业发展

    工作培训

  • 休假和请假

    丧假, 产假和陪产假, 病假, 休假

  • 工作生活两不误

    居家办公

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职位描述

  • Oversee daily customer service operations and team performance
  • Develop and implement customer service policies and procedures
  • Train and mentor customer service representatives
  • Resolve escalated customer issues and complaints
  • Analyze customer feedback and suggest improvements
  • Ensure excellent service standards and customer satisfaction

职位要求

  • Educational Qualifications: Bachelor’s degree in Business Administration or related field.
  • Experience Level: 3-5 years of experience in customer service management.
  • Skills and Competencies: Strong problem-solving abilities, excellent interpersonal and organizational skills, digital marketing knowledge.
  • Working Conditions: Office environment, potential for remote work, flexible hours.
  • Qualities and Traits: Team player with a strong work ethic, technical skills, and exceptional people skills.
客户服务解决问题有团队精神的人非常有职业道德数字营销人际交往能力后台支持技术技能人际交往能力组织技能
Preview

Princess Meneses

HR Operations SpecialistGlobal SME Loans Inc.

三天内活跃

工作地址

Unit 2D, 2nd Floor RAE Building, Bayan-Bayanan Ave. Bayan-Bayanan Ave, Marikina, 1800 Metro Manila, Philippines

发布于 15 May 2025

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Global SME Loans Inc.

未融资

101-500人

金融服务

查看热招工作

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