• Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Seasonal Customer Service Representative in support of Booking.com working onsite in Santa Rosa, you’ll be a part of bringing humanity to business. #experienceTTEC 

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it all!   

• Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 10am- 3pm. You may visit TTEC office at 2nd Floor, Robinsons Sta. Rosa, Brgy. Tagapo, Old National Highway, Sta. Rosa, Laguna.   

What You’ll be Doing

• Do you have a passion for technology and helping others? In this role, you’ll work to resolve technical requests or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll

• Answer incoming communications from customers  
• Connect and resolve issues with customers using voice, email and chat

What You Bring to the Role  

• Open to candidates who completed senior high school or have two years of college 
• Requires 6 months of customer service or BPO experience for high school graduates 
• Recognize, apply and explain your product or service knowledge  
• Computer experience 
• Candidates should be willing to work within Santa Rosa, Laguna

What You Can Expect 

• Get Php 15,000* Completion Bonus (terms and conditions apply) 
• A seasonal account with a 3 to 5-month contract 
• Supportive of your career and professional development 
• An inclusive culture and community minded organization where giving back is encouraged 
• A global team of curious lifelong learners guided by our company values