Restaurant Manager

Mirage Servitium Sdn Bhd

3.5-4.4Kد.إ[月薪]
现场办公 - 莎阿南/梳邦1-3年经验高中全职
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这份工作对以下人员开放 马来西亚

职位描述

福利待遇

  • 津贴

    交通补贴

  • 法定福利

    带薪假

  • 额外福利

    员工折扣, 免费餐

  • 职业发展

    工作培训

  • 休假和请假

    病假

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职位描述

Job Summary:


The Restaurant Floor Manager is responsible for leading front-of-house operations to ensure exceptional guest experiences, smooth daily service, and effective team coordination. The ideal candidate will be hands-on, organized, and capable of handling floor operations for up to 100 guests. Strong communication skills in Mandarin Chinese, English, and/or Malay are essential for engaging with a diverse customer base and team.


Key Responsibilities:

1. Guest Experience & Floor Supervision

  • Maintain a strong and visible presence on the floor, ensuring seamless service for up to 100 diners.
  • Greet, interact with, and address guest needs or concerns in a professional and timely manner.
  • Ensure the dining area, table settings, and service flow are consistently up to standard.


2. Staff Leadership & Coordination

  • Supervise, coach, and schedule the service team including waitstaff, hosts, and bar personnel.
  • Conduct pre-shift briefings and support on-the-job training to ensure staff are well-prepared and motivated.
  • Foster a team environment that upholds service quality, professionalism, and efficiency.


3. Operational Control

  • Manage table turnover, reservations, and large group setups.
  • Coordinate closely with the kitchen and bar to ensure timely food and beverage delivery.
  • Monitor FOH supplies, cleanliness, and readiness for each shift.


4. Communication & Language Proficiency

  • Communicate clearly with guests and team members in Mandarin Chinese, English, and/or Malay, depending on the situation.
  • Bridge language gaps to ensure smooth coordination across teams and enhance guest interaction.


5. Compliance & Reporting

  • Ensure adherence to food safety and hygiene standards.
  • Handle incident reporting, shift summaries, and administrative tasks as assigned.


职位要求

  • Minimum 2 years of experience in a supervisory or floor management role in the F&B industry.
  • Able to manage operations during peak hours and high guest volume (up to 100 pax).
  • Strong communication and interpersonal skills.
  • Well-versed in Mandarin Chinese, English, or Malay (multilingual candidates preferred).
  • Team-oriented with the ability to lead by example.
  • Willing to work nights, weekends, and holidays.


有团队精神的人质量控制运营管理库存管理英语沟通技能非常有职业道德餐厅管理书面和口头交流技能人际交往能力
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Mirage Servitium

HR ManagerMirage Servitium Sdn Bhd

今日回复 1 次

工作地址

R-G-10, Setia City Residences. Setia City Residences @ Setia City, Persiaran Setia Dagang, Setia Alam, 40170 Shah Alam, Selangor, Malaysia

发布于 09 July 2025

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