Technical Support Engineer

JAV Resource Corporation

1.6-2Kد.إ[月薪]
现场办公 - 奧隆阿波1-3 年經驗本科全職
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職位描述

福利待遇

  • 員工表彰與獎勵

    佣金, 績效獎金, 年度考核, 月度獎

  • 法定福利

    13薪, 員工貸款, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS

  • 健康保險

    健康維護組織

  • 額外福利

    公司設備

  • 職業發展

    工作培訓, 導師計畫, 職業發展

  • 休假和請假

    喪假, 產假和陪產假, 病假, 單親假, 休假

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簡介

  • Provide exceptional customer support via email, chat, and calls.
  • Assist customers with inquiries, troubleshooting, and warranty claims.
  • Maintain knowledge of products and services to offer effective solutions.
  • Document customer interactions and feedback accurately.
  • Collaborate with team members to enhance service quality.
  • Provide technical solutions, assist customers via various channels, resolve inquiries, and maintain accurate records.

職位要求

  • Educational Qualifications: Bachelor’s degree in Electrical Engineering or Electronics Engineering
  • Certification and Licenses: Licensed Electrical or Electronics Engineer
  • Experience Level: 1-3 years in customer service providing technical support
  • Skills and Competencies: Proficient in English, exceptional problem-solving and technical skills, strong work ethic, and call center experience.
  • Working Conditions: On site job, office set up in a call center environment, day time work shift only
  • Qualities and Traits: Excellent interpersonal skills, patient, and tech-savvy.
英語語言客戶服務問題解決強烈的職業道德技術技能人際溝通能力人際溝通能力後台支援呼叫中心Tech Savvy
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Mayet Mabanta

HR ManagerJAV Resource Corporation

活躍於三天內

工作地址

23 Gordon Ave, Brgy. Pag-asa, Olongapo, Zambales, Philippines

發布於 08 May 2025

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JAV Resource Corporation

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少於50人

BPO 和呼叫中心

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