Customer Service Representative
Metacom Careers
Job Description
Benefits
Time Off & Leave
Bereavement Leave, Birthday Leave, Compassionate Leave, Family Medical Leave, Sick Leave, Solo Parent Leave, Vacation Leave
Work-Life Balance
Childcare, Flexible Hours
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer issues and complaints promptly and effectively.
- Maintain detailed records of customer interactions.
- Collaborate with team members to improve service delivery.
- Achieve performance metrics and customer satisfaction targets.
- Assist customers, address inquiries, and resolve complaints.
Requirements
- Educational Qualifications: Bachelor’s degree in any field.
- Experience Level: No experience required; entry-level candidates welcome.
- Skills and Competencies: Strong customer service orientation and proficiency in the English language.
- Working Conditions: Office environment with standard working hours.
- Qualities and Traits: Excellent communication skills, patience, and a positive attitude.
Caryl Faye Dionisio
HR OfficerMetacom Careers
Reply Today 0 Times
Working Location
3-5, Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig City, 1634 Metro Manila, Philippines
Posted on 02 June 2025
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